Frequently asked questions
What does TicketCity charge for shipping/delivery?
TicketCity offers free shipping and/or delivery on our orders. The only exception is there may be some additional charges for expedited orders or orders shipping internationally.
How can I track my order?
To track your order, please sign into your My TicketCity Account. If you did not set up a My TicketCity account, you can check individual orders by visiting the My TicketCity
page using your email and order reference number.
Is it safe to order from TicketCity?
Yes. TicketCity has been a reliable source for tickets for 20+ years. During that time we have helped over 500,000 clients find the tickets they need. TicketCity backs all confirmed orders with our TicketCity Guarantee
. Our expert staff is available to assist you with any questions.
Will my seats be together?
Your tickets will be together unless otherwise stated in the notes section.