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Contact Refund Request …

Note: our office is open Mon-Fri 8-9pm, Sat-Sun 8-6pm (Central) to respond to your Email. Also consider browsing our FAQ for answers to many common questions.

If you would like to request a refund for your TicketCity purchase, please complete the form below to have a sales associate contact you within a few business days. The submission of this form does not guarantee a refund. A sales associate will contact you as soon as possible to discuss your order.

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TicketCity offers a marketplace to access tickets through our network of suppliers. Tickets are owned, priced, fulfilled and shipped by the party listing the ticket. All orders have to be confirmed. Ticket prices may be more than face value and all sales are final. Use of this website constitutes acceptance of our Terms & Conditions.