Clients outside the United States are often contacted via email due to language barriers and time differences. Please also check your e-mail spam folder.
For International major events such as FIFA World Cup, Rugby World Cup, Euro Cup and the French Open, TicketCity may open an office in the host country for clients to pick up tickets.
In other cases, tickets are delivered the week prior to the event to client's hotels and/or homes.
Note: 100% is the maximum refund amount guaranteed on events outside the US, as stated in our Money-Back Guarantee.