Our Team

Randy Cohen is the founder & Chief Energizing Officer. Randy started TicketCity in 1990 and has grown it into one of the most successful companies in the ticket industry. Randy focuses on acquisitions and business development. In addition to his role at TicketCity, Randy is a successful author with two published books: Ticket to the Limit and a children's book. Randy received a bachelor's degree in marketing from the University of Texas. Randy is active in the Austin community, a variety of professional organizations and has served in various board positions within the ticket industry. Randy is an avid tennis player and fisherman.
First Concert: Fog Hat
Favorite Team: Baltimore Orioles
Favorite Event: Van Halen

Zach Anderson is responsible for overall company operations and long term strategic direction. Zach previously served as Vice President of Marketing and guided TicketCity's marketing, website and technology team. Prior to TicketCity, Zach worked at GSD&M Idea City on the Wal Mart account team. Zach received a bachelor's degree in advertising from the University of Texas. Zach also serves on the board of directors for a couple of Austin area non-profits.
First Concert: Men at Work
Favorite Team: Texas Longhorns
Favorite Event: The Masters

Rafael Rivas is responsible developing partnerships, managing select major events, expanding renewable inventory and strategic planning. Rafael previously served as Vice President of Sales, where he helped guide the company's sales team to record growth. Rafael received a bachelor's degree in finance from the University of Texas's McComb's School of Business.
First Concert: Eric Johnson
Favorite Team: Texas Longhorns
Favorite Event: Kentucky Derby

Lou Chaump is responsible for inventory acquisition, purchasing operations, managing major events and team partnership development. Prior to TicketCity, Lou worked at CBS Records promoting artists such as Mariah Carey & Pearl Jam. Lou grew up in Tyler, Texas and received a bachelor's degree in speech & journalism from the University of Texas at Tyler. Lou is active in the Austin music scene and has produced a handful of albums with local musicians.
First Concert: Jethro Tull
Favorite Team: Philadelphia Flyers
Favorite Event: Wicked

Amy Carpenter is responsible for managing the marketing team to develop innovative efforts and partnerships that contribute to the growth of TicketCity. Prior to TicketCity, Amy oversaw the Superpages.com account at TM Advertising in Dallas. Amy also brings experience working with Southwest Airlines at GSD&M's Idea City, as well as developing marketing efforts for various clients such as Texadelphia and NASCAR. Amy received a bachelor's degree in advertising from the University of Texas.
First Concert: Erasure
Favorite Team: Green Bay Packers
Favorite Event: The Masters

Caroline Edmondson is responsible for managing the sales team, client relations and customer service. Caroline previously served for 10 years as one of TicketCity's top producing Sales Associates. She studied Communications at the University of Texas.
First Concert: Dave Matthews Band
Favorite Team: Dallas Cowboys
Favorite Event: The Masters

Nick Gallardo is responsible for all application & web development and all technology department projects. Prior to TicketCity, Nick was a development leader at IBM and worked at a couple of start up technology companies. Nick received a bachelor's degree in Economics from the University of Texas, and a masters degree in Technology Commercialization from the University of Texas's McComb's School of Business.
First Concert: Pearl Jam
Favorite Team: Springfield Isotopes
Favorite Event: Real Madrid match

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First Concert: Jackson 5
Favorite Team: Dallas Mavericks
Favorite Event: Kentucky Derby

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First Concert: Cyndi Lauper
Favorite Team: Team Jacob
Favorite Event: Beck

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First Concert: Prince
Favorite Team: Dallas Cowboys
Favorite Event: Super Bowl

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First Concert: LL Cool J
Favorite Team: Denver Broncos
Favorite Event: SEC Football

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First Concert: El DeBarge
Favorite Team: Tennessee Titans
Favorite Event: Super Bowl

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First Concert: Winger
Favorite Team: Minnesota Vikings
Favorite Event: Vikings game

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First Concert: Siouxsie and the Banshees
Favorite Team: New York Yankees
Favorite Event: World Series

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First Concert: Ani DiFranco
Favorite Team: Army
Favorite Event: Arcade Fire

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First Concert: Sammy Haggar
Favorite Team: Houston Texans
Favorite Event: World Series

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First Concert: Rage Against the Machine
Favorite Team: Houston Astros
Favorite Event: TicketCity Bowl

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First Concert: Sugar Ray
Favorite Team: Kansas Jayhawks
Favorite Event: Kansas Basketball

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First Concert: Spice Girls
Favorite Team: Indianapolis Colts
Favorite Event: Rock the Bells

First Concert: Jesus Jones
Favorite Team: Texas Longhorns
Favorite Event: BCS National Championship

First Concert: New Kids on the Block
Favorite Team: New York Giants
Favorite Event: Kentucky Derby

First Concert: Lenny Kravitz
Favorite Team: Texas Longhorns
Favorite Event: Kentucky Derby

First Concert: Backstreet Boys
Favorite Team: Texas Longhorns
Favorite Event: Austin City Limits

First Concert: Jonny Lang
Favorite Team: New Orleans Saints
Favorite Event: Fun Fun Fun Fest

First Concert: Bruce Hornsby
Favorite Team: Caprica Buccaneers
Favorite Event: Bruce Hornsby

First Concert: Color Me Badd
Favorite Team: TCU Horned Frogs
Favorite Event: Carlos Santana

First Concert: Lilith Fair
Favorite Team: LSU Tigers
Favorite Event: Austin City Limits

First Concert: Rick Springfield
Favorite Team: Team Garmin-Cervelo
Favorite Event: Tour de France

First Concert: N'Sync
Favorite Team: Texas Longhorns
Favorite Event: Longhorn Baseball game

First Concert: The Eagles
Favorite Team: Team Gracie
Favorite Event: Live Theatre

First Concert: Lollapalooza
Favorite Team: Dallas Cowboys
Favorite Event: BCS Championship Game

First Concert: Tom Petty
Favorite Team: Texas Stars
Favorite Event: Hockey

First Concert: Celine Dion
Favorite Team: Texas Longhorns
Favorite Event: Longhorn Football game

First Concert: Vanilla Ice
Favorite Team: Detroit Tigers
Favorite Event: Michigan Football game

First Concert: Megadeth
Favorite Team: Houston Rockets
Favorite Event: ACL Festival

First Concert: White Zombie
Favorite Team: Houston Texans
Favorite Event: Super Bowl

First Concert: Britney Spears
Favorite Team: Texas Longhorns
Favorite Event: Kentucky Derby

First Concert: The Presidents of the USA
Favorite Team: Dallas Cowboys
Favorite Event: Fun Fun Fun Fest

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