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TicketCity > Helpful Links > Our Team
TicketCity: Our Team

Our Team

The TicketCity team brings years of experience from a variety of industries including sports, entertainment, marketing, and the ticket industry. We realize a business is only as strong as its employees, so we proudly introduce you to some members of the TicketCity team.

If you are interested in joining the TicketCity team, please take a look at our Join Us page to learn more about us, view open positions, and submit your resume.

Randy Cohen
Randy Cohen
CEO
Since 1990

Randy Cohen is the founder & Chief Energizing Officer. Randy started TicketCity in 1990 and has grown it into one of the most successful companies in the ticket industry. Randy focuses on acquisitions and business development. In addition to his role at TicketCity, Randy is a successful author with two published books: Ticket to the Limit and a children's book. Randy received a bachelor's degree in marketing from the University of Texas. Randy is active in the Austin community, a variety of professional organizations and has served in various board positions within the ticket industry. Randy is an avid tennis player and fisherman.
First Concert: Fog Hat
Favorite Team: Baltimore Orioles
Favorite Event: Van Halen

 
Zach Anderson
Zach Anderson
COO
Since 1993

Zach Anderson is responsible for overall company operations and long term strategic direction. Zach previously served as Vice President of Marketing and guided TicketCity's marketing, website and technology team. Prior to TicketCity, Zach worked at GSD&M Idea City on the Wal Mart account team. Zach received a bachelor's degree in advertising from the University of Texas. Zach also serves on the board of directors for a couple of Austin area non-profits.
First Concert: Men at Work
Favorite Team: Texas Longhorns
Favorite Event: The Masters

 
Rafael Rivas
Rafael Rivas
CSO
Since 1996

Rafael Rivas is responsible developing partnerships, managing select major events, expanding renewable inventory and strategic planning. Rafael previously served as Vice President of Sales, where he helped guide the company's sales team to record growth. Rafael received a bachelor's degree in finance from the University of Texas's McComb's School of Business.
First Concert: Eric Johnson
Favorite Team: Texas Longhorns
Favorite Event: Kentucky Derby

 
Lou Chaump
Lou Chaump
VP Purchasing
Since 1996

Lou Chaump is responsible for inventory acquisition, purchasing operations, managing major events and team partnership development. Prior to TicketCity, Lou worked at CBS Records promoting artists such as Mariah Carey & Pearl Jam. Lou grew up in Tyler, Texas and received a bachelor's degree in speech & journalism from the University of Texas at Tyler. Lou is active in the Austin music scene and has produced a handful of albums with local musicians.
First Concert: Jethro Tull
Favorite Team: Philadelphia Flyers
Favorite Event: Wicked

 
Amy Carpenter
Amy Carpenter
VP Marketing
Since 2008

Amy Carpenter is responsible for managing the marketing team to develop innovative efforts and partnerships that contribute to the growth of TicketCity. Prior to TicketCity, Amy oversaw the Superpages.com account at TM Advertising in Dallas. Amy also brings experience working with Southwest Airlines at GSD&M's Idea City, as well as developing marketing efforts for various clients such as Texadelphia and NASCAR. Amy received a bachelor's degree in advertising from the University of Texas.
First Concert: Erasure
Favorite Team: Green Bay Packers
Favorite Event: The Masters

 
Caroline Edmondson
Caroline Edmondson
Sales Director
Since 1998

Caroline Edmondson is responsible for managing the sales team, client relations and customer service. Caroline previously served for 10 years as one of TicketCity's top producing Sales Associates. She studied Communications at the University of Texas.
First Concert: Dave Matthews Band
Favorite Team: Dallas Cowboys
Favorite Event: The Masters

 
Nick Gallardo
Nick Gallardo
Technology Director
Since 2010

Nick Gallardo is responsible for all application & web development and all technology department projects. Prior to TicketCity, Nick was a development leader at IBM and worked at a couple of start up technology companies. Nick received a bachelor's degree in Economics from the University of Texas, and a masters degree in Technology Commercialization from the University of Texas's McComb's School of Business.
First Concert: Pearl Jam
Favorite Team: Springfield Isotopes
Favorite Event: Real Madrid match

 
Rick
Rick
Sales
Since 2000

Email me
Call me: 888.561.0033
First Concert: Jackson 5
Favorite Team: Dallas Mavericks
Favorite Event: Kentucky Derby

 
Kendall
Kendall
Sales
Since 2006

Email me
Call me: 888.402.2273
First Concert: Cyndi Lauper
Favorite Team: Team Jacob
Favorite Event: Beck

 
Ruben
Ruben
Sales
Since 2008

Email me
Call me: 888.561.0032
First Concert: Prince
Favorite Team: Dallas Cowboys
Favorite Event: Super Bowl

 
Scott
Scott
Sales
Since 2009

Email me
Call me: 800.775.8784
First Concert: LL Cool J
Favorite Team: Denver Broncos
Favorite Event: SEC Football

 
Jason
Jason
Sales
Since 2010

Email me
Call me: 888.561.0037
First Concert: El DeBarge
Favorite Team: Tennessee Titans
Favorite Event: Super Bowl

 
Brian
Brian
Sales
Since 2011

Email me
Call me: 800.434.5175
First Concert: Winger
Favorite Team: Minnesota Vikings
Favorite Event: Vikings game

 
Shawn
Shawn
Client Relations
Since 2000

Email me
Call me: 888.561.0029
First Concert: Siouxsie and the Banshees
Favorite Team: New York Yankees
Favorite Event: World Series

 
Maggie
Maggie
Client Relations
Since 2009

Email me
Call me: 800.225.2733
First Concert: Ani DiFranco
Favorite Team: Army
Favorite Event: Arcade Fire

 
Chris
Chris
Client Relations
Since 2010

Email me
Call me: 800.434.5178
First Concert: Sammy Haggar
Favorite Team: Houston Texans
Favorite Event: World Series

 
Gene
Gene
Client Relations
Since 2010

Email me
Call me: 888.561.0030
First Concert: Rage Against the Machine
Favorite Team: Houston Astros
Favorite Event: TicketCity Bowl

 
John
John
Client Relations
Since 2011

Email me
Call me: 888.561.0031
First Concert: Sugar Ray
Favorite Team: Kansas Jayhawks
Favorite Event: Kansas Basketball

 
LJ
LJ
Client Relations
Since 2011

Email me
Call me: 800.521.9301
First Concert: Spice Girls
Favorite Team: Indianapolis Colts
Favorite Event: Rock the Bells

 
Ryan
Ryan
Purchasing
Since 2001

First Concert: Jesus Jones
Favorite Team: Texas Longhorns
Favorite Event: BCS National Championship

 
Lindsey E
Lindsey E
Purchasing
Since 2005

First Concert: New Kids on the Block
Favorite Team: New York Giants
Favorite Event: Kentucky Derby

 
Lindsay G
Lindsay G
Purchasing
Since 2007

First Concert: Lenny Kravitz
Favorite Team: Texas Longhorns
Favorite Event: Kentucky Derby

 
Megan
Megan
Purchasing
Since 2010

First Concert: Backstreet Boys
Favorite Team: Texas Longhorns
Favorite Event: Austin City Limits

 
Brittany
Brittany
Purchasing
Since 2011

First Concert: Jonny Lang
Favorite Team: New Orleans Saints
Favorite Event: Fun Fun Fun Fest

 
Eric
Eric
Marketing
Since 2008

First Concert: Bruce Hornsby
Favorite Team: Caprica Buccaneers
Favorite Event: Bruce Hornsby

 
Kelley
Kelley
Marketing
Since 2010

First Concert: Color Me Badd
Favorite Team: TCU Horned Frogs
Favorite Event: Carlos Santana

 
Brandi
Brandi
Marketing
Since 2011

First Concert: Lilith Fair
Favorite Team: LSU Tigers
Favorite Event: Austin City Limits

 
Julie
Julie
Accounting
Since 2000

First Concert: Rick Springfield
Favorite Team: Team Garmin-Cervelo
Favorite Event: Tour de France

 
Ashley
Ashley
Operations
Since 2010

First Concert: N'Sync
Favorite Team: Texas Longhorns
Favorite Event: Longhorn Baseball game

 
Charles
Charles
Technology
Since 2001

First Concert: The Eagles
Favorite Team: Team Gracie
Favorite Event: Live Theatre

 
Buster
Buster
Technology
Since 2005

First Concert: Lollapalooza
Favorite Team: Dallas Cowboys
Favorite Event: BCS Championship Game

 
Lance
Lance
Technology
Since 2007

First Concert: Tom Petty
Favorite Team: Texas Stars
Favorite Event: Hockey

 
NJ
NJ
Technology
Since 2011

First Concert: Celine Dion
Favorite Team: Texas Longhorns
Favorite Event: Longhorn Football game

 
Andy
Andy
Technology
Since 2011

First Concert: Vanilla Ice
Favorite Team: Detroit Tigers
Favorite Event: Michigan Football game

 
Kelly
Kelly
Technology
Since 2011

First Concert: Megadeth
Favorite Team: Houston Rockets
Favorite Event: ACL Festival

 
Wesley
Wesley
Technology
Since 2012

First Concert: White Zombie
Favorite Team: Houston Texans
Favorite Event: Super Bowl

 
Elaine
Elaine
Marketing Intern
Since 2012

First Concert: Britney Spears
Favorite Team: Texas Longhorns
Favorite Event: Kentucky Derby

 
Jeremie
Jeremie
Marketing Intern
Since 2012

First Concert: The Presidents of the USA
Favorite Team: Dallas Cowboys
Favorite Event: Fun Fun Fun Fest

 
Ticket Update Contest
2/12/2012 1:36:45 AM on TCWEB3
TicketCity offers a marketplace to access tickets through our network of suppliers. Tickets are owned, priced, fulfilled and shipped by the party listing the ticket. All orders have to be confirmed. Ticket prices may be more than face value and all sales are final. Use of this website constitutes acceptance of our Terms & Conditions.