At TicketCity we value and protect our clients' privacy. We provide our policy to explain how we collect and use information so we better protect your privacy.
This policy applies to all information collected or submitted to TicketCity, whether online, via phone, or email. On our website you can order products, make requests, signup for promotions, and register to receive emails. The personal information collected is:
- Name
- Billing address
- Email address
- Phone number
- Credit Card information
- Tickets Purchased
- How you were referred to us
On our checkout page, you can submit information about other people to have tickets shipped directly to them. In these cases, the personal information collected is:
- Name
- Shipping address
- Phone number
The information collected is used only to complete your order. We do not share this information with any third parties except to the extent necessary to complete that order.
We use the information you provide about other people only to ship your product. We do not share this information with any third parties except to the extent necessary to complete that order.
We sell gift cards that you can personalize when you order for someone else. The information you provide to us is only used to create the gift card, and is not disclosed to anyone else.
We use your email address to answer email requests. Those emails are not used for any other purpose and are not shared with any third parties.
We do use your physical street address and email address for internal marketing purposes, but do not share that information with any third parties except to the extent necessary to deliver that information to you.
You can register your email address with us if you want to receive event updates, ticket specials and other information about our service. Information you submit will only be used to inform you about our products and services, and you can opt-out at any time. We have strict email marketing standards and abide by all laws and best practices regarding spam avoidance.
We utilize information on website traffic and trends to improve the experience for users on our TicketCity website, but do not share your personal information with any third parties.
Finally, we do not use or share personal information provided to us in ways unrelated to the ones described above without also providing an opportunity to opt-out.
To prevent unauthorized access and maintain accurate date, we have stringent physical, electronic, and management procedures to safeguard and keep secure the information we collect.
You can login to our website using a username and password that you designate; from this secure area you can update your personal information. You can also directly contact your assigned Sales Associate to update certain information on your TicketCity account, but they will take steps to verify your identity before making any corrections.
If you have questions about our privacy policies, please call 1.800.880.8886 or email Customer Service.