All confirmed international orders are ensured by a 100% money-back guarantee. If we fail to deliver the full quantity of tickets on your invoice, and are at fault, we will return a sum equal to 100% of any deposits and/or payments for undelivered tickets.
International orders are defined as any event that occurs outside of the United States.
TicketCity's sole obligation or liability for undelivered tickets shall be limited to our 100% money-back guarantee. Visit our Sales Policies page to read more on TicketCity's liability.
Orders are not confirmed until a TicketCity representative has reviewed the order. Read all of TicketCity's Policies.
See details on our TicketCity Guarantee for domestic orders.