Contact TicketCity - Contact us today at 800-918-2612
Trusted ticket reseller since 1990. Ticket prices may be above or below face value.

Who is TicketCity?

TicketCity is a trusted ticket resale service who provides access to good tickets for top events. Our marketplace has tickets for over 100,000 events, including top sports, concerts and theater. .

Is it safe to order from TicketCity?

Our secure website uses the latest security measures to make sure your personal information is kept safe.

Are tickets priced at face value?

No, tickets may be priced above, or below, “face value”. Tickets listed on TicketCity are priced by the ticket seller at current market price, which means the price you pay will likely not match the price printed on the ticket.

When should I receive my tickets?

Once your order is confirmed the tickets will be delivered, or accessible, as soon as the ticket seller has the tickets in their possession. That typically occurs a short time after the order is confirmed, which may be a couple of hours for e-tickets or a few days for shipped tickets. When purchasing far in advance of the event, please keep in mind that the tickets may not yet have been printed or distributed to the ticket seller.

Is there an order service charge?

Yes, there is a service charge, that is in addition to the ticket price, charged on every order.

If I bought the wrong tickets by mistake, can I exchange them?

No, you cannot exchange or cancel the tickets after you submit your order.

What should I do if I have trouble getting in to an event?

Immediately contact us at 800-918-2612 if you are having trouble accessing your event.

Have any more questions?

Please visit our FAQs page for more information.

Live Chat (7am – Midnight)

Call Customer Service (7am – Midnight) 800.918.2612

Call Sales (7am – Midnight) 800.918.2612



Canada/Mexico: 800.918.2612


5912 Balcones Dr.

Austin, TX 78731

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