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TicketCity

Our Guarantee

The TicketCity guarantee is here to give you peace of mind in ordering tickets. Our guarantee means your transaction will be safe and secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be identical, comparable, or better than the tickets you ordered, and the tickets shall be valid and authentic. Please note: the guarantee takes effect once your order is confirmed and full recourse under the TicketCity Guarantee is the return of any payment made for the tickets.

 
Authentic

Authentic

Enjoy peace of mind knowing your tickets will be valid and authentic.

On Time

On Time

Be confident your tickets will be delivered in time for your event.

7 Days a Week

7 Days a Week

We have customer service agents available 7 days a week to assist you.

Refund

Refund

If your event is cancelled and not rescheduled, you will receive a refund.

Secure

Secure

We use modern 256-bit encryption to make sure your personal information is kept safe.