TicketCity has dedicated resources through its Elite page to help businesses better understand the national entertainment opportunities and utilize our services. We all know that acquiring new customers can cost as much as five times more than retaining them. Or, as the Harvard Business School points out “Increasing customer retention rates by 5% increases profits by 25-90% while Destination CRM says that a 5% reduction in customer defection rate can also increase profits by 25% - 125%.

As we help build customer relationships between businesses, we created TicketCity Elite. The purpose is to highlight the benefits of customized ticket packaging and how businesses can most effectively entertain, reward, and retain their top clients. To achieve this goal, we have developed flexible programs to help you maximize your entertainment budget while putting together an elite sales and service staff to guide you from event discovery to an achievable consumer entertainment solution.

 
 
Articles and Blogs

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Read various authors thoughts on the need for retaining customers, how to maximize ROI in corporate entertaining and why the flexibility of using a company like TicketCity is so important.